Decision support system for the management of systems change
نویسندگان
چکیده
Through the passage of time, various different approaches such as total quality management (TQM) and business process reengineering (BPR) have been presented to operations as offering the potential for performance improvement and innovation. These approaches have been implemented across the globe and have had varied results. Approaches have been implemented with huge success in one organisation, only to result in absolute failure in another. The question of ‘why does this happen?’ has been continually asked by researchers, and opinion points to the presence or absence in the project implementation of specific enablers or levers of change, together with a methodology which incorporates these levers. Researchers state that finding the right change management process can give an organisation a 99% chance of success. This paper looks at five key factors in developing a successful innovation management process that can guide organisations towards achieving performance goals. The five factors are: group management, strategic planning, empowerment, systems engineering and lifelong learning. A new methodology is introduced which gives organisations a step by step approach to implementing the innovation process successfully. The methodology is supported by a set of modelling and analysis tools which help in the design and development of many of the critical success levers. The combination of levers, methodology and tool-kit offers a roadmap to managers and designers for achieving successful performance improvement and innovation within the organisation. 1999 Elsevier Science Ltd. All rights reserved.
منابع مشابه
Decision support system (DSS) for site selection floodwater spreading schemes using remote sensing (RS) and geographical information systems (GIS)
متن کامل
New Realities of the Enterprise Management System Information Support: Economic and Mathematical Models and Cloud Technologies
The paper focuses on the urgency of the implementation of cloud technologies, which are a necessary condition for the development of enterprise management systems, give rise to a complex of insufficiently studied phenomena and processes and determine the need to find new tools in making and implementing reasonable management decisions. In the process of research, the sequence of construction an...
متن کاملA Bayesian model decision support system: dryland salinity management application
Addressing environmental management problems at catchment scales requires an integrated modelling approach, in which key bio-physical and socio-economic drivers, processes and impacts are all considered. Development of Decision Support Systems (DSSs) for environmental management is rapidly progressing. This paper describes the integration of physical, ecological, and socio-economic components i...
متن کاملDesign and Implementation of Integrated System for Urban Land Use Change Modeling
According to urban environment complexity and dynamism and need to targeted land use change, incorporation GIS and PSS in the form of Spatial Planning Support Systems is inevitable. The aim of this study is to develop a spatial planning support system for urban land uses change (ULCMS), such that planners can enter expert knowledge in the form of desired criteria and weights and see their influ...
متن کاملRFID-based decision support within maintenance management of urban tunnel systems
Efficiently, tracking information related to components, materials and equipment from the production/construction phase to operation and maintenance is a challenge in the industries. The industry environment is a natural fit for generating and utilizing instance-level data for decision support. Advanced electronic identification and data storage technologies e.g. radio frequency identification ...
متن کاملProduct Development Decision Support System Customer-Based
Quality Function Deployment (QFD) has been traditionally used as a planning tool primarily for product development and quality improvement. In this context, many people have used QFD for making decisions on how to prioritize critical product areas from a customer perspective. However, it is the position of the author that the QFD process can be viewed as a decision support system that would enc...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
دوره شماره
صفحات -
تاریخ انتشار 2015